If you face Moodle-related issues, you can contact Moodle Help via email: firstname.lastname@example.org. Students on Laucala Campus can also visit Moodle Help in-person. The Moodle Help office is located in the TEDFuturesHub, next to the ICT Centre.
When emailing your issues to Moodle Help via email, please always remember to:
1. State your Student ID
2. State the course in which you are having issues
These two are important pieces of information what we need in order to provide timely feedback on your queries.
Do not email your password details when contacting Moodle Help.
In fact, please never share your login details with anyone.
If you cannot log into Moodle, check if you can log into other USP services such as Student SOLS. If your login still fails then contact ITS Helpdesk and have your password reset.