Site announcements

Moodle Login Issues - Account Deactivation

by Admin User -

Dear students,

If you are having login issues with Moodle and Student SOLS, it is probably because your account has been deactivated.


Fee Deadlines and Deregistration

Students who have not paid any fee nor signed up to an Installment Payment Plan for the current term, will have their accounts deactivated on 25 March 2021 (Trimester and PDLP students) and 06 April (Semester-based students) respectively.
 
A student with a deactivated account will not have access to Moodle or other facilities, and cannot sit exams, or submit other assessment items. Students’ accounts can only be re-activated after they pay all outstanding fees or alternatively make arrangements to pay by installments.

Please contact SAS for details regarding your account details or email shivani.mudaliar@usp.ac.fj for any queries you may have.

ICT Services Student Login Issues

by Admin User -

Dear Students,

Some of you may have faced difficulties in logging into ICT services over the last few days – for those of you who haven’t effected a resolution with IT Helpdesk staff to their issues, please heed the following advice:

Use Passwords on Offer Letters:

Students are advised to use the initial passwords issued with their Offer Letters - for those students who may not have your Offer Letters to hand, these password details will be sent to your alternative email addresses that were used to receive your Offer Letters.

Call or Email USP IT Services:

For student who still continue to face difficulties in logging into ICT services after the above, you may call USP IT Services on +679 323 2117 or email USP IT Services on helpdesk@usp.ac.fj  to effect a password change with ITS Staff – although you will be required to confirm confidential information. 

Visit Your Nearest ITS Helpdesk:

For those students who still continue to face difficulties after the above measures, please visit your nearest ITS Helpdesk to manually effect the necessary login changes.

Moodle access for Semester 1, 2021

by Admin User -

Dear Students and Staff,

Semester 1 starts on Monday, 1st March.

Currently, the Moodle support staff are working with various teaching staff, preparing courses for Semester 1, 2021. As such, students may notice that some courses may not be listed on Moodle when they log in. Access will be updated in the coming weeks.

Please do not worry if your courses do not show or are not listed under the 2021 tab. Some courses are still being worked on and maybe currently hidden from student view. These will become available in the next few days.


Note to Students

In the meantime, students are advised to complete their course registrations via the Student SOLS website (https://studentsols.usp.ac.fj/oreg/plogin.pl). Do not worry if you still don't see your courses on Moodle or the content is still outdated. These will be updated in the coming days.

Also, note that your Timetable will be available on Student SOLS for Face-to-face and some Blended courses.


Note to Teaching Staff

Please ensure that you send in your Moodle course request if you still haven't done so. Contact your Moodle support staff at the Centre for Flexible Learning (CFL) should you need assistance.


CFL Contact

The Centre for Flexible Learning is located at TedFutures Hub, next to the ICT Centre.

Moodle support and systems team are based at this location as well.
For Moodle related issues, students can reach us via email: moodlehelp@usp.ac.fj


Older topics...